CROSSKONTI | PRIVACY POLICY

1. DATA COLLECTION & THE COLLECTIVE

To provide a premium experience within the Crosskonti Collective, we collect specific information when you engage with our platform. This includes:

  • Personal Identifiers: Name, shipping address, email, and phone number provided during checkout or waitlist registration.

  • Transaction Data: Records of your purchases from our limited drops (e.g., Carbon & Cobalt, Creed collections).

  • Technical Data: IP addresses and browsing behavior to help us optimize our digital storefront.

2. HOW WE UTILIZE YOUR INFORMATION

As we scale toward our 2026 Strategic Goals, your data allows us to:

  • Fulfill Orders: Coordinate logistics between our international management and Malaysian fulfillment hub.

  • Brand Communication: Send "Early Access" alerts for upcoming drops, athlete restocks, and exclusive Collective updates.

  • Strategic Growth: Analyze market trends to better serve the Malaysian fitness community and expand our athlete roster.

3. THIRD-PARTY INTEGRATIONS & SECURITY

We do not sell your data. We only share necessary information with trusted partners to maintain our operational "Machine":

  • Payment Gateways: Transactional data is processed securely via toyyibPay (FPX). Crosskonti does not store your credit card or banking login details.

  • Logistics Partners: Your shipping information is shared with our Malaysian courier partners to ensure successful delivery.

  • Marketing Tools: We use encrypted platforms to manage our email lists and athlete communications.

4. DATA BEYOND BORDERS

Crosskonti is a global venture. Your data may be accessed by our management team in Germany for administrative purposes while being stored on secure servers that facilitate our Malaysian operations. By joining the Collective, you consent to this cross-continent data flow.

5. YOUR RIGHTS & CONTROL

You are the owner of your data.

  • Access & Correction: You may request to update your information at any time.

  • Opt-Out: You can unsubscribe from our marketing "Intelligence Reports" via the link in any email.

  • Erasure: You may request the deletion of your account, subject to legal record-keeping requirements for tax and SSM purposes.

6. UPDATES TO THIS POLICY

As Crosskonti evolves—expanding from apparel to high-performance sponsorships—this policy may be updated. Your continued engagement with the brand constitutes acceptance of these standards.

7. CONTACT THE HUB

For any inquiries regarding your data, please contact the Crosskonti Executive Team via our official support channels.